Refund Policy

Digital product — access is immediate

PromptParty.in Pro is a digital product that unlocks the full prompt library instantly upon payment. Because access is granted immediately, purchases are generally non-refundable.

When we do issue refunds

We will issue a refund in these cases:

• Duplicate charge — you were charged more than once for the same order.
• Payment error — money was deducted but Pro access was not activated on your account, and we are unable to activate it for you.
• Unauthorised or incorrect charge caused by a technical fault on our side.

How to request a refund

Email support@promptparty.in from your registered email within 7 days of the charge, with your payment ID / transaction reference and a short description of the issue. We will verify with our payment gateway and respond.

How refunds are processed

Approved refunds are made to the original payment method via Razorpay. Once approved, refunds typically reach your account within 5–7 business days, depending on your bank or payment provider.

Not covered

Change of mind after access has been used, dissatisfaction with third-party AI tool output, or failure to use the service do not qualify for a refund.

Contact

For any billing question, email support@promptparty.in.